Legal & Policy Information
This page provides access to important legal, privacy and service information for customers using SimToRoam services.
Complaints Code of Practice
How we handle customer complaints and dispute resolution.
Alternative Dispute Resolution (ADR)
Information about CISAS and how complaints may be escalated.
Company Information
SimToRoam is a service provided by The Very Good Telephone Company Limited, trading as SimToRoam, SimAllOver and VGTELCO.
Company number: 07724361
Registered Office:
Suite 3, Aireside House
Aireside Business Centre
Royd Ings Avenue
Keighley
West Yorkshire
BD21 4BZ
United Kingdom
Ofcom Registered Provider (RID): FLY
ICO Registration: ZB667012