Service Provider

SimToRoam is a service of
The Very Good Telephone Company Limited

Also trading as:
SimAllOver, VGTelco

Registered Office

Suite 3, Aireside House
Aireside Business Centre
Royd Ings Avenue
Keighley, West Yorkshire
BD21 4BZ
United Kingdom

Company Details

Private Limited Company
Registered in England and Wales

Company Number: 07724361

Regulatory Information

Ofcom Registered Provider
Registration ID (RID): FLY

ICO Registration: ZB667012

Contact

General Support:
support@simtoroam.com

Technical Support:
admin@vgtelco.com

Additional contact options are available via the Support Centre.

Responsible for Content

Responsible for content in accordance with applicable laws:
A Wright
tony@vgtelco.com

The Very Good Telephone Company Limited
Suite 3, Aireside House, Aireside Business Centre, Royd Ings Avenue, Keighley, West Yorkshire, BD21 4BZ, United Kingdom

Business Activity

SimToRoam provides digital eSIM products and related telecommunications services. Products are delivered digitally unless explicitly stated otherwise.

Details regarding coverage, activation, compatibility, pricing, and validity are provided on individual product pages.

VAT / Tax Information

The Very Good Telephone Company Limited is currently not VAT registered.

Dispute Resolution

We are a member of an approved Alternative Dispute Resolution (ADR) scheme.

Ombudsman service:
CISAS (Communications & Internet Services Adjudication Scheme)
operated by CEDR (Centre for Effective Dispute Resolution)

Eligible customers may refer unresolved complaints to CISAS after following our complaints process.

Consumer Information

If you have any questions or complaints, please contact us directly using the details above. We aim to resolve issues quickly and fairly.

Support is primarily provided online.